“Extremely easy to use”
I highly recommend Charity Master for your donor and auction tracking needs. The system is extremely easy to use and, as a person who is not technically savvy, I was able to understand the system with little-to-no training. The auction modules really do keep track of everything and is a value-added tool when managing a golf or auction fundraiser. The Charity Master¿s team is very accessible and will walk through and implement changes at no cost. The team even worked with us when setting up our own VPN so that multiple volunteers could access the same database. Charity Master is hands down the best solution from a customer solution, effective, and cost perspective.
“Thrilled to be the first on the hosted version!”
CharityMaster (CM) is a key donor management tool. Having the ability to generate tax receipts, manage fundraising events, and enter/track donations all in one place is critical. Quickly targeting specific donor types and sending email blasts saves administration costs, and maximizes donations. As the leader of the implementation (on the customer side), and being the first to try the hosted version of CharityMaster to QuickBooks (QB) interface, I wasn’t sure where to set my expectations. However, working with Bill has been an absolute pleasure. Not only has he been receptive to all of our needs, but his extensive knowledge in both software’s enabled him to provide expert advice on how to strategically setup the Company files. I would rate his level of customer service nothing short of excellent. Above and beyond the built in functionality of CM, Bill has also made multiple improvements to meet our specific needs through customization. He is always willing to listen, and will try and best address the needs of his clients. Last, not having to worry about company backups, having the latest software updates installed, and having the desktop version installed locally to access the company files makes hosting both applications a no brainer! We are very pleased with the adoption of CM, integration with QB, and moving to the hosted environment and would highly recommend this solution to other charities.
“A big step up!”
Our previous database (based on Access) was disorganized and unwieldy. Charity Master is a road map into an intelligently designed system – a more efficient, robust vehicle that is cost-effective and comprehensive. Since installing Charity Master two years ago, I’m still learning all this database provides! Bill is accessible and responsive to our specific needs for our non-profit organization. He has provided countless hours of support, and customization which has greatly enhanced our experience using Charity Master. Thank you, thank you, thank you!
“… saved us thousands of dollars …”
“Our committee determined that CharityMaster offered the best combination of features and price for a small-sized charity.”
“… the user interface is easy and has a short learning-curve – making it ideal for new volunteers – and without the complexity and fuss that made other packages far more frustrating to consider.”
“Wonderful … knowledge of fundraising”
“The wonderful thing about working with the CharityMaster developers is their knowledge of the fundraising and special events fields, their ability to anticipate what is needed, and their willingness to customize the system.”
“Support is outstanding”
“It’s easy to build a database of organizations and individuals with simple or fairly complex and complete information regarding members, volunteers, donors, and other constituents and the relationships between them.
There are many reports and CharityMaster includes a custom report generator so an organization can produce any reports needed. Most reports can be made into an Excel spreadsheet.”
The [membership functionality] makes CharityMaster an easy-to-use, function-rich database that most effectively answers our needs.
I would not hesitate to recommend CharityMaster to any group looking to install a membership management system.”
“The wonderful thing about working with the CharityMaster developers is their quick response and knowledge of the ins and outs of a variety of fundraising and special events hurdles. Their willingness to customize the system … is not really advertised.
[CharityMaster] provided me with everything I have needed to make my work more efficient especially for a one person office.”
“A definite asset to our company”
“Before I had CharityMaster, it took many hours and days to prepare for our Annual Fundraising banquet with preparing a seating plan, auction bid sheets, receipting what needed to be receipted and then to put it all together after the event.
CharityMaster was instrumental in our fundraising banquet by providing a seating plan and silent auction bid sheets with very little time and effort.”